We offer free returns and exchanges within 90 days of receiving your order. If you’re not satisfied with your purchase, please contact us at info@lifelab.health to initiate the return process.

You can pay with the world's most popular and secure payment methods. You can choose between using a credit or debit card or one of our trusted partners: ShopPay, PayPal or Google Pay.

Our payment provider automatically and securely processes your order immediately after it is placed.

Please note that we require 1 to 3 working days on average to fulfill your order before dispatching it. However, due to peak times or high demand, sometimes it can take up to 10 business days for an order to be fulfilled. Rest assured we are doing everything we can to deliver your order asap!

Once your order is dispatched, depending on your country or region, the estimated delivery time is between 6 to 12 business days. Please consider any holidays that might impact delivery times.

After completing your order, you’ll receive a confirmation email with the tracking number. Additionally, we have a dedicated page on our store where you can track your order in real time.